Telus customer service Options
Telus customer service Options
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Hey @DjE we can easily definitely do what we can to assist. Are you able to please mail us A personal message and We're going to go from there?
Again within your working day, you had a choice of companies. Now Now we have megacorps that swallow every single choice alternative up so you're still left with 3 decisions spanning a complete nation, all of which collude with eachother to extort it's customers.
00 much more per month. Although my contract suggests promo cost is for 2 decades my Invoice claims it can be just one 12 months. Just after spending an afternoon now attempting to get enable, following the 3rd man or woman I spoke they said they may take a look at it and connect with me again. I didn't receive a simply call back with answers. This is totally unacceptable. I regret signing up with Telus and will tell All people I know to under no circumstances sign on with them. Out of curiosity I termed Shaw and quickly had the decision answered and the individual I spoke with was distinct and articulate. Feeling trapped inside a deal and for the mercy of a giant procedure that has no support for its customers.
• I to begin with renewed my deal right after Talking using an agent named Abdul, who gave me a offer that I recognized, even though it couldn’t match a suggestion from Rogers.
You will then receive a textual content message once the agent responds, and you will abide by up at your earliest convenience.
If my issues will not be dealt with, I will likely be forced to escalate this further more, which include to the Workplace from the President, the media, and the higher Small business Bureau.
once the agent critique my account he reported i can't provide you with a deal or credits like you have now with the exiting account, so i just gave up and hangup the cellular phone.
I had to Get in touch with CS currently with Chat and also the Division I would like to talk to is just available by phone. The CS on Chat arranged a phone again at an arranged time slot. When that Office known as me later on I obtained every thing sorted out.
Telus has messed up on my Monthly bill various times within the pastfew months. A short while ago by charging me three occasions for just a bring it again that was presently returned. Then decided to go ahead and change 3 of my ideas on their own. Initial agent I spoke to was terrific and experimented with difficult to resolve The problem. He even contacted loyalty that can help. They hardly ever identified as. I tried to get in touch with myself and was keep for good so I hung up. Attempted An additional agent he reported he would transfer me to loyalty than proceeded to get upset mainly because I would not allow him to end the decision when he explained he couldn't transfer me.
Thank you on your focus to this matter. I look ahead to a prompt and satisfactory resolution.
Moreover, I had been disconnected numerous moments when endeavoring to speak with support and also still left on hold without resolution.
I've designed various cellphone phone calls, I have clicked on "Alternatively, you may contact our TELUS Administration Crew in this article". finished the form, without any reaction, and completed An additional sort on MyTelus and also go no reaction.
I had some slight concerns but I'd Totally no clue how to repair them. Then, my co-employee suggested me of your respective service. Your telus billing support workers were being really affected person and helpful! Owing to all of them!
The TELUS staff acknowledges that our operate spans many Territories and Treaty regions and we're grateful for the standard Know-how Keepers and Elders that are with us currently, individuals who have gone right before us and the youth that encourage us.